Privacy Policy

Data Controller

CremationCheck and the personal-data processing described in this policy are operated by Copyvisor OÜ, registry code 16023836, Aia tn 5-3, 10111 Tallinn, Estonia. Copyvisor OÜ is the data controller.

Information We Collect

Contact Information: When you submit a pricing-help request, we collect your name, email address, phone number, location, service preferences and any details you choose to provide. We use this information to review and respond to your request manually.

Usage Data: We automatically collect standard web analytics data including pages visited, time on site, referral source, and browser type. This data is aggregated and does not personally identify you.

How We Use Your Information

• To review and respond to the pricing-help request you submitted.
• To improve our website content, layout, and services.
• To respond to your inquiries and provide customer support.

Information Sharing

By submitting a pricing-help request, you authorize us to store the information and contact you about it. Requests are reviewed manually and are not automatically sent to directory listings. We do not sell personal information to data brokers or advertisers. We would request additional permission before sharing a request with an outside provider unless another lawful basis clearly applies.

Data Retention

Pricing requests and their workflow history are normally deleted after 12 months. We may retain a record longer only when reasonably necessary for an active request, security investigation or legal obligation. You may request earlier deletion using the privacy contact below.

Data Security

We use industry-standard security measures including SSL/TLS encryption to protect your data in transit. Quote request data is stored in secured databases with restricted access.

Cookies

We offer optional Google Analytics to understand aggregate site usage. Analytics is not loaded unless you select “Allow analytics” in the consent notice. You can change your choice by clearing this site's browser storage.

Third-Party Links

Our site contains links to external websites including cremation provider websites, state regulatory boards, and the Department of Veterans Affairs. We are not responsible for the privacy practices of these external sites.

Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us at david@fenova.co. Depending on where you live, additional privacy rights may apply. We may need to verify your identity before acting on a request.

Changes to This Policy

We may update this privacy policy from time to time. The "last updated" date at the top reflects the most recent revision.

Contact

Copyvisor OÜ
Aia tn 5-3
10111 Tallinn, Estonia
Registry code: 16023836
Email: david@fenova.co